Support

We’re here to help.

Need a hand with Dialed? The fastest way to reach us is by email. We read every message and typically reply within 1–2 business days.

Contact us: trydialed@gmail.com
When you write in, please include your device model and iOS version so we can help faster.

Subscriptions & billing

Dialed subscriptions are processed through your Apple ID. To view, change, or cancel a subscription, open the Settings app on your iPhone, tap your name, then Subscriptions. Cancellation takes effect at the end of the current billing period.

For refund requests, Apple handles all billing for App Store purchases. You can request a refund at reportaproblem.apple.com.

Restore a purchase

If you reinstalled the App or switched devices and your subscription isn’t showing, open Dialed and use the Restore Purchases option on the paywall. Make sure you’re signed in with the same Apple ID used for the original purchase.

Notifications

Dialed uses notifications to support your focus sessions and reminders. You can turn these on or off at any time in the iOS Settings app under Notifications → Dialed.

Your data

Your goals, sessions, and settings are stored on your device, and the App works without an account. If you create an account to use friends, leaderboards, and squads, that information is also synced to our backend. You can permanently delete your account and its data at any time from Settings → Delete account, and remove on-device data with “Wipe all data” or by deleting the App. For details on what we collect and the providers we use, see our Privacy Policy.

Still stuck?

If something isn’t working or you have a question we haven’t covered, email trydialed@gmail.com and we’ll get back to you.